Terms of service

Terms of Service

Welcome to Nurture Bay These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

  • You are responsible for maintaining the confidentiality of your account credentials and password.

  • You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

  • You are responsible for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unauthorized activity.

  • You must be at least 18 years of age or use the website under the supervision of a parent or legal guardian.

2. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • Applicable taxes, shipping charges, and other fees will be displayed during checkout.

  • We accept payments through authorized and secure payment gateways.

  • Orders will be processed only after successful payment confirmation, except for payment methods that permit payment upon delivery.

  • In the event of a pricing error or technical issue, we reserve the right to cancel or refuse an order and provide an appropriate refund if payment has already been made.

3. Product Descriptions

  • We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

  • Minor variations in product color, packaging, size, or appearance may occur due to photographic lighting, screen settings, or manufacturing updates.

  • Product images are for illustrative purposes only unless expressly stated otherwise.

  • We do not guarantee that all product descriptions or other website content are completely error-free.

  • If a product does not match its description in a material way, please contact us for assistance.

4. Order Acceptance

  • Placing an order on our website constitutes an offer to purchase the selected products.

  • We reserve the right to accept or reject any order at our sole discretion.

  • Orders may be cancelled or limited due to:

    • Product unavailability.

    • Payment issues.

    • Suspected fraudulent activity.

    • Incorrect pricing or product information.

    • Violation of these Terms.

  • An order confirmation email does not constitute final acceptance of your order. Acceptance occurs when the order is dispatched.

5. Shipping and Delivery

  • Orders are generally processed within [BUSINESS DAYS] business days unless otherwise stated.

  • Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

  • [STORE NAME] shall not be liable for delays caused by courier partners or circumstances beyond our reasonable control.

  • Risk of loss and ownership of products pass to the customer upon successful delivery.

6. Returns and Refunds

  • Returns and refunds are subject to our Return and Refund Policy.

  • Customers may request a return or replacement within the period specified in our return policy.

  • Returned products must be unused, in their original packaging, and accompanied by proof of purchase unless otherwise stated.

  • Refunds, where approved, will be processed through the original payment method or another suitable method in accordance with applicable regulations.

  • Certain categories of products may be non-returnable or non-refundable for hygiene, safety, or legal reasons.

7. Prohibited Uses

You agree not to use the website or services to:

  • Engage in unlawful or fraudulent activities.

  • Violate any applicable Indian laws or regulations.

  • Infringe upon intellectual property rights.

  • Distribute malicious software or harmful code.

  • Interfere with the website's functionality or security.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems or user accounts.

  • Use the website in any manner that may harm Nurture Bay, its customers, or third parties.

We reserve the right to restrict or terminate access for any prohibited use.

8. Intellectual Property

  • All website content, including text, graphics, logos, product descriptions, images, and designs, is the property of Nurture Bay or its licensors unless otherwise stated.

  • No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Nurture Bay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • We do not warrant that the website will always be uninterrupted, secure, or error-free.

  • Our total liability in relation to any claim shall not exceed the amount paid by the customer for the relevant order.

  • We are not responsible for losses resulting from events beyond our reasonable control, including courier delays, technical failures, or force majeure events.

Nothing in these Terms shall limit any consumer rights available under applicable Indian law.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or transactions conducted through it shall be subject to the exclusive jurisdiction of the competent courts located in [CITY/STATE], India.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective upon publication on our website.

Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Store Name: Nurture bay

  • Email Address: Nurturebay@gmail.com

  • Customer Support Hours: 9-5

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.